go to top icon
:::
中文版
:::
Last update:2017/09/20

Company Information Security Policy

Taiwan Financial Holdings

Social responsibility

  • ​​​​​(1) Social Responsibility: As a state-run financial institution, TFH actively accommodated government policy, helped stabilize the financial order, provided well-designed financial services, participated vigorously in community service activities, fulfilled its responsibility as a corporate citizen, worked to spur Taiwan's national economy, and contributed to the well-being of the nation's people.

    (2) CSR disclosure: The TFH Group makes very comprehensive CSR disclosures in its annual report in the sections entitled "Corporate Governance" and "An Overview of Operations," and in the special "Corporate Governance" section on the TFH website. As a state-run financial holding company that is wholly owned by the Ministry of Finance, all directors are the Ministry's juristic-person representatives, and its key public policy objectives are being pursued in support of the government's efforts to stabilize economic order, social stability, and specific social groups. The TFH Group's core subsidiary, BOT, has consistently been guided by the key aims of optimizing Taiwan's financial industry, supporting economic growth, and developing industrial and commercial enterprises, and in that mode has vigorously supported government policy in order to accomplish its assigned mission. In 2016, TFH Group subsidiaries: (a) continued working on contract to the Central Bank to handle ancillary matters pertaining to the issuance of New Taiwan Dollar notes and coins; (b) acted as agent for the public treasury at all levels of government; (c) provided Government Employees Insurance; (d) conducted government procurement business; (e) offered preferential rates for public service pension deposits; and (f) provided loans for major transportation infrastructure projects, industrial and commercial enterprises loans, post-disaster recovery loans, student loans, and preferential home loans. BOT also continued to implement a financing and debt relief program for corporations. The aforementioned policy tasks all served to stabilize society and the economy while maximizing the public interest.

    (3) In order to fulfill its corporate social responsibility as a state-run financial institution, TFH conducted various types of policy-driven business, information on all of which can be found via links provided on the BOT website. Examples of such business include student loans and public treasury business at all levels, which BOT conducted as an agent for the government. TFH has also established a services network to meet the needs of customers and to enable all stakeholders to understand the content of the Group's policy-driven businesses and look after their respective interests.

    (4) Implementation of corporate social responsibility:

    (i) Continued to hold "Lighting Christmas Trees" charitable activities

    TFH in 2016 once again carried out numerous community service activities with an eye to "caring for the elderly and supporting the disadvantaged"; the head office and affiliates continued care for and visit children's homes as well as senior citizens' nursing homes, and donated holiday gifts and household items; held 11 events that provided opportunities for friendship between young children and the elderly; working together with the Bank of Taiwan Charity Trust, TFH established a charity trust platform to provide material and financial support to underprivileged. In these and other ways, TFH took concrete action to show its concern for the persons in need and build up a positive image for state-run enterprises as entities that care about the public good.

    (ii) Continued operating the Group's charity foundation

    In order to fulfill corporate social responsibility and show compassion for the needy, the Bank of Taiwan Charity Trust was established on 18 December 2015 with the approval of the Ministry of Health and Welfare. This charity trust makes use of the expertise of financial industry professionals to help arrange nursing home care for the elderly and the underprivileged, and to help people prepare for their old age. BOT, the trustee of the Charity Trust, formed a consultative committee together with various scholars, experts, impartial citizens, and financial industry professionals to oversee the administration and the community service activities of the Charity Trust. BOT duly established a trust supervisor that is subject to the supervision of the competent authority, and continued to act in a planned and systematic manner to conduct community service activities, thus spreading compassion to every corner of the nation.

    (iii) Hold donation drives to give back to society and awaken public compassion

    (A) In order to encourage financial services firms to fulfill their corporate social responsibility, the FSC retained the Taiwan Financial Services Roundtable to establish the Financial Services Education Charity Fund for the purposes of: (a) helping youth from underprivileged families to complete their studies free of worry; (b) holding financial literacy courses; and (c) implementing industry-academia cooperation, so that students can attain broad financial knowledge that will help them find jobs in the future. In order to fulfill its corporate social responsibility in 2016, TFH continued acting in the spirit of "giving back to the community" by donating NT$2.5 million to the aforementioned Financial Services Education Charity Fund.

     (B) In order to show concern for underprivileged groups, TFH and its subsidiary, BOT, jointly donated NT$100,000 to help fund the establishment of the Changhua County Christian Home for Children.​

  • In 2015, TFH took concrete action to show concern for those in need. Among other actions, the Group: held a "Lighting Christmas Trees" charitable activity and other such events; engaged in discussion of demographic ageing (a topic of considerable social concern); and had the Group's head office and affiliates provide sponsorship throughout Taiwan (including the offshore islands) to children's homes as well as senior citizens' nursing homes that accept physically and mentally disabled persons from middle- and low-inco​me households. Activities carried out in 2015 also included a lot of cultural and artistic elements, and provided opportunities for friendship between young children and the elderly.

    Photo
    Photo_2015_01.jpg   Photo_2015_02.jpg  
  • In order to fulfill its corporate social responsibility and show compassion for society, the TFH Group established the Bank of Taiwan Charity Trust. This charity trust makes use of the expertise of financial industry professionals to help people prepare for their old age, and take care of the underprivileged.​

    P​hoto
    the TFH Group established the Bank of Taiwan Charity Trust  
  • Used the Group's integrated resources to take active part in community service activities; gave back to society through concrete action by organizing blood drives and making donations to support social service groups that help orphans, the elderly, and persons with physical and mental disabilities; engaged in ongoing promotion of basketball events; and supported domestic cultural and creative industries by holding cultural and literary events, as well as economic and financial forums. Through these activities, the Group fulfilled its corporate social responsibility.

  • ​​​Fulfilled the Group's corporate social responsibility by protecting persons with physical and mental disabilities; set an annual target of purchasing no less than 5% of products and services from persons with disabilities—the actual share in 2015 reached 7.22%.

  • TFH adopted a plan for implementation of the "four conservations" campaign (i.e. conservation of electricity, fuel, water, and paper), and set up a task force to work out specific measures to cut carbon emissions and reduce the environmental impact of the Group's business activities.

  • TFH has an employees' handbook, bylaws governing rewards and sanctions, and a code of conduct that require personnel at all levels to carry out their duties in an honest and ethical manner, and to avoid conflicts of interest. In addition, employees' ethical conduct is included among the items considered at the time of performance evaluations.

  • In 2014, TFH took concrete action to show concern for those in need. Among other actions, the Group: held a "Lighting Christmas Trees" charitable activity and other such events; engaged in discussion of demographic ageing (a topic of considerable social concern); had the Group's head office and affiliates provide sponsorship throughout Taiwan (including the offshore islands) to children's homes as well as senior citizens' nursing homes that accept physically and mentally disabled persons from middle- and low-income households; went to these homes on holidays to deliver material donations and visit with the residents; and collaborated with nine other leading banks to jointly hold a hiking activity in Kaohsiung in a show of concern following a massive series of gas mains explosions there.​​​​​

  • Used the Group's integrated resources to take active part in community service activities; gave back to society through concrete action by organizing blood drives and making donations to support social service groups that help orphans, the elderly, and persons with physical and mental disabilities; engaged in ongoing promotion of basketball events; and supported domestic cultural and creative industries by holding cultural and literary events, as well as economic and financial forums. Through these activities, the Group fulfilled its corporate social responsibility.​​​​​

  • Fulfilled the group's corporate social responsibility by protecting persons with physical and mental disabilities; set an annual target of purchasing no less than 5% of products and services from persons with disabilities—the actual share in 2014 reached 5.29%.​​​​

  • Green purchasing policies: For products included among the designated product categories slated for the government's green procurement program, the Group has adopted a target of procuring at least 90% Green Mark products, and the Green Mark product procurement rate for 2014 was 99.6%.​​​​

  • TFH has an employees' handbook, bylaws governing rewards and sanctions, and a code of conduct that require personnel at all levels to carry out their duties in an honest and ethical manner, and to avoid conflicts of interest. In addition, employees' ethical conduct is included among the items considered at the time of performance evaluations.​​​​​​​​